Open your senses and enjoy this moment surrounded by flowers.

MYSA & CO.

Privacy Policy

Privacy Policy Introduction

This document, referred to as the "Policy," outlines the procedures for collecting, safeguarding, and utilizing personally identifiable information ("Personal Information") that you may provide on the Mysaandco.com.au website ("Website" or "Service") and its associated products and services, collectively known as the "Services." The Policy also details the options at your disposal concerning how we use your Personal Information and how you can access and modify this data. It's essential to recognize that this Policy constitutes a legally binding agreement between you, and Mysa & Co. By accessing and utilizing the Website and Services, you explicitly acknowledge that you have perused, comprehended, and concurred to abide by the stipulations of this Policy. It's important to note that this Policy does not pertain to the practices of businesses that we neither own nor control or to individuals we do not employ or supervise.

Automatic Information Collection

Our utmost concern is the security of customer data, which is why we adhere to a strict no-logs policy. We may only process the minimal amount of user data essential for the maintenance of the Website and Services. Automatically collected information serves the sole purpose of recognizing potential instances of misuse and compiling statistical insights about the utilization and traffic patterns of the Website and Services. This statistical data is not aggregated in a manner that would enable the identification of individual system users.

Collection of Personal Data

You have the option to explore and utilize the Website and Services without revealing your identity or any information that could pinpoint you as a specific individual. However, if you choose to access certain features on the Website, you may be requested to furnish specific Personal Information, such as your name and email address. We securely receive and store any information you willingly provide, whether it's during account creation, content publication, making a purchase, or completing online forms on the Website. This data may encompass:

  • Personal particulars, including name, country of residence, and more.
  • Contact details, such as your email address and physical address.
  • Account specifics, such as a username, unique user ID, password, and the like.

A portion of the data we gather is directly obtained from you through interactions with the Website and Services. Yet, we may also obtain Personal Information about you from alternative sources, including publicly available databases and our partners in joint marketing ventures. You retain the choice of whether to supply us with your Personal Information, but it's essential to note that not doing so might restrict your access to specific Website features. Users seeking clarity about mandatory information can always reach out to us.

Use and Processing of Collected Information

In order to provide you with the Website and Services, or to fulfill legal requirements, we may require the collection and utilization of specific Personal Information. Failure to provide requested information may result in our inability to furnish the products or services you've requested. The information we collect from you can be employed for the subsequent purposes:

  • Creation and administration of user accounts.
  • Execution and management of orders.
  • Delivery of products or services.
  • Enhancement of our products and services.
  • Dissemination of administrative information.
  • Transmission of marketing and promotional communications.
  • Addressing inquiries and offering support.
  • Soliciting user feedback.
  • Improving user experience.
  • Posting customer testimonials.
  • Providing targeted advertising.
  • Conducting prize draws and competitions.
  • Enforcement of terms, conditions, and policies.
  • Safeguarding against abuse and malicious users.
  • Responding to legal requests and averting harm.
  • Facilitating the operation and management of the Website and Services.

The processing of your Personal Information hinges on your interaction with the Website and Services, your geographical location, and the presence of the following conditions: (i) your consent granted for one or more specific purposes. This doesn't apply when processing Personal Information is subject to European data protection regulations. (ii) the necessity of information provision for the performance of an agreement with you and/or fulfillment of pre-contractual obligations. (iii) compliance with a legal obligation to which you are subject. (iv) processing related to a task carried out in the public interest or in the exercise of official authority vested in us. (v) processing required for the legitimate interests pursued by us or a third party.

It's essential to note that under certain laws, we may continue to process information until you object to such processing (via opting out), without having to rely on consent or other aforementioned legal bases. We are available to clarify the specific legal basis applicable to the processing, including whether the provision of Personal Information is a statutory or contractual requirement or a prerequisite to entering into an agreement.

Billing and Payments

It's noted that third-party payment processors are used for secure payment processing. The privacy of such information is governed by the policies of these processors, which may differ from this policy.

Managing Your Information

You have the ability to remove specific Personal Information that we have on record about you. The type of Personal Information that you can delete may vary as the Website and Services evolve. Nevertheless, when you decide to delete Personal Information, please be aware that we may retain an unaltered copy of your Personal Information in our records for the duration required to adhere to our commitments to our affiliates and partners, as well as for the reasons outlined below. If you wish to erase your Personal Information or deactivate your account permanently, you can accomplish this by visiting the settings page of your account on the Website.

Information Disclosure

In order to fulfill your requested Services or complete transactions, we may, with your consent, share your information with our trusted third-party partners who collaborate with us, along with any affiliated companies and subsidiaries essential for the operation of the Website and Services provided to you. We do not distribute Personal Information to unrelated third parties. These service providers are solely authorized to utilize or disclose your information as needed to perform services on our behalf or adhere to legal obligations. Your Personal Information may be shared with third parties for these explicit purposes, provided that their privacy policies align with ours or they agree to adhere to our guidelines regarding Personal Information. These third parties are granted access to Personal Information solely for the performance of their designated functions, and we do not permit them to exploit or expose Personal Information for their independent marketing or other objectives.

In cases where it is legally required or allowed, such as complying with a subpoena or a similar legal process, or if we believe in good faith that disclosure is vital to safeguard our rights, your safety, or the safety of others, investigate fraudulent activities, or respond to governmental inquiries, we will reveal any Personal Information that we have collected, used, or received.

In scenarios where we undergo a business transition, like a merger, acquisition by another firm, or the sale of some or all of our assets, your user account and Personal Information are likely to be part of the transferred assets

Information Retention

Your Personal Information will be retained and utilized for the duration necessary to meet our legal obligations, settle disputes, and enforce our agreements. This retention period will persist unless a longer retention period is required or permitted by law. After you update or delete your Personal Information, we may employ aggregated data derived from or including your Personal Information, but not in a way that could personally identify you. Following the conclusion of the designated retention period, your Personal Information will be deleted. Consequently, the rights related to accessing, erasing, rectifying, and transferring your data cannot be exercised once the retention period has lapsed.

User's Rights

You possess specific rights in connection with the information we process. In particular, you have the ability to: (i) withdraw your consent when you've previously granted it for the processing of your information; (ii) object to the processing of your information if such processing relies on legal grounds other than consent; (iii) ascertain if your information is undergoing processing by us, receive details concerning specific aspects of the processing, and secure a copy of the information that is currently being processed; (iv) authenticate the accuracy of your information and request corrections or updates as needed; (v) under certain circumstances, restrict the processing of your information, during which time we will exclusively retain your information without engaging in any other processing activities; (vi) under specific circumstances, request the deletion of your Personal Information from our records; (vii) receive your information in a structured, commonly used, machine-readable format, and potentially, transmit it to another data controller without any obstructions, provided that this clause applies to information processed by automated means and based on your consent, your contractual involvement, or pre-contractual obligations.

Privacy of Children

It is our policy not to intentionally gather any Personal Information from individuals below the age of 18. If you are under 18, we kindly request that you refrain from transmitting any Personal Information via the Website and Services. We strongly advise parents and legal guardians to supervise their children's internet activities and to assist in upholding this Policy by educating their children about refraining from divulging Personal Information through the Website and Services without appropriate authorization. Should you have reason to suspect that a person under 18 has furnished us with Personal Information via the Website and Services, please do not hesitate to reach out to us. Furthermore, it is essential that you possess the legal capacity to provide consent for the processing of your Personal Information in your residing country. In specific jurisdictions, we might grant permission for your parent or guardian to act on your behalf in this regard.

Usage of "Cookies"

The Website and Services employ "cookies" to enhance and tailor your online experience. A cookie constitutes a text file deposited on your hard drive by a web page server. Importantly, cookies lack the functionality to execute programs or deliver viruses to your computer. They are exclusively linked to you and can only be accessed by a web server within the domain that initially issued the cookie.

We may utilize cookies to amass, retain, and trace information for statistical objectives, ensuring the smooth operation of the Website and Services. You hold the capability to either accept or decline cookies. Most web browsers automatically accept cookies, but typically, you can adjust your browser settings to decline them if you prefer. To gain a more comprehensive understanding of cookies and their operations, please refer to this resource.

Do Not Track Signals

Certain web browsers come equipped with a Do Not Track feature, which sends a signal to the websites you browse, indicating your preference not to have your online activities monitored. It's essential to distinguish tracking from the typical use or collection of information related to a website. In this context, tracking pertains to the gathering of personally identifiable data from individuals who visit a website or online service, especially as they navigate various sites over time. The Website and Services do not engage in tracking their visitors across different websites or over extended periods. Nevertheless, some third-party websites may monitor your online browsing activities when providing content, allowing them to customize their offerings to you.

Advertisements

This section allows certain third-party companies to assist in advertising tailored to users and collect data on user activities on the Website.

Affiliates

The engagement in affiliate marketing through affiliate links is mentioned, with cookies used to track sales for commissions.

Email Marketing

We extend the option to voluntarily subscribe to our electronic newsletters at any time. You can rest assured that we're firmly committed to maintaining the confidentiality of your email address and will not disclose it to any third parties, except as permissible in the information use and processing section, or for the purpose of utilizing a third-party provider to dispatch such emails. We will uphold the information transmitted via email in accordance with relevant laws and regulations.

To comply with the CAN-SPAM Act, every email dispatched by us will conspicuously display the sender's identity and provide clear contact details. If you wish to cease receiving our newsletters or marketing emails, you can do so by following the unsubscribe instructions contained within these emails or by getting in touch with us. Please note, however, that you will continue to receive crucial transactional emails.

External Resources

Our Website and Services feature connections to other resources that are neither owned nor overseen by us. It's important to note that we do not bear responsibility for the privacy practices of these external resources or third parties. We advise you to exercise caution when departing from our Website and Services and to carefully review the privacy policies of any and all resources that may gather Personal Information.

Security of Information

We take measures to protect the information you provide, storing it on secure computer servers within a controlled environment to prevent unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to prevent unauthorized access, use, alteration, and disclosure of Personal Information within our control and custody. Nevertheless, it's essential to recognize that (i) the Internet has inherent security and privacy limitations beyond our control; (ii) we cannot guarantee the security, integrity, and privacy of information and data exchanged between you and the Website and Services; and (iii) despite our best efforts, such information and data may be subject to viewing or tampering by a third party during transmission.

Data Breach

In the circumstance that we detect a breach in the security of our Website and Services, or if we discover that users' Personal Information has been exposed to unaffiliated third parties due to external activities such as security breaches or fraudulent actions, we maintain the prerogative to undertake suitable actions. These actions may encompass, but are not confined to, conducting an investigation, reporting the incident, and collaborating with law enforcement authorities. Should a data breach occur, we will exert diligent efforts to inform affected individuals if we deem there is a credible risk of harm ensuing from the breach or if statutory obligations necessitate such notification. In such an event, we will promptly dispatch an email to you.

Changes and Amendments

We maintain the privilege to make adjustments and amendments to this Policy or its conditions concerning the Website and Services at our discretion. We will inform you of any substantial modifications to how we handle Personal Information. In such instances, we will update the date displayed at the bottom of this page. We may also decide to provide you with notice using other methods at our discretion, including the contact details you have supplied. Any updated edition of this Policy will become effective immediately upon publication, unless otherwise specified. By continuing to use the Website and Services after the effective date of the revised Policy (or any other action specified at that time), you express your consent to these changes. Nevertheless, we will not, without your consent, employ your Personal Information in a manner that significantly deviates from what was conveyed at the time your Personal Information was obtained.

Acceptance of this Policy

By using the Website and Services, you confirm that you have reviewed this Policy and consent to its complete terms and conditions. Your use of the Website and Services constitutes your acceptance of this Policy. If you do not concur with the conditions outlined in this Policy, you are not permitted to access or utilize the Website and Services.

© 2023 MYSA & CO. Sydney, Australia